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Visiting your family doctor

Good preparation helps you make the most of time with the doctor. Think beforehand about what you want to discuss, bring medicines information and ask for explanations until you understand the plan.

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A well-prepared visit to your family doctor helps you clearly discuss the main symptom, your concerns and possible next steps in limited time. The doctor asks questions and examines what is relevant; not every symptom immediately needs a test, medicine or referral.

  • Write down your main symptom, when it began, how it changes and what you have already tried.
  • Bring an up-to-date list of medicines, supplements, allergies and previous important conditions or treatments.
  • Identify your main question: do you want to know what it might be, what you can do yourself, whether tests are needed or when to call again?
  • Also mention concerns you find difficult to discuss. Medical information is handled confidentially within the applicable rules.
  • For every plan, ask about its aim, benefits and drawbacks, how soon an effect is expected and warning signs.
  • Repeat what was agreed in your own words. Ask for written instructions if you receive a lot of information at once.
  • A referral or test is not automatically better. Sometimes the history and examination provide enough certainty, or waiting is safer.
  • For immediate danger to life, call 912. For urgent care outside office hours that cannot wait, call the out-of-hours family doctor service (HAP) on 9252.

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