Important information

Disclaimer

Read what Bo Dòkter's health information is for, its limitations and when to seek professional help.

At a glance

Bo Dòkter provides general health information and a guide to care on Curaçao. The website does not diagnose, treat patients or monitor symptoms, and never replaces your own GP or another qualified healthcare professional. For a possible threat to life, call Ambulance 912; for urgent GP care outside office hours, call HAP 9252.

Purpose and scope

Bo Dòkter provides general and preventive information about symptoms, conditions, self-care and when medical help may be needed. The information is mainly aimed at residents of Curaçao and is intended only as explanation and guidance. The website does not diagnose or provide personal treatment advice, prescriptions, prognoses or second opinions.

No replacement for your own GP

The information does not replace a consultation, physical examination, diagnosis or treatment by your own GP or another qualified healthcare professional. Your age, medical history, pregnancy, medicines and other personal circumstances may mean general information does not apply to you. Consult your own GP for advice suited to your situation.

No treatment relationship or monitoring service

Visiting Bo Dòkter, reading an article or sending a contact, feedback, provider or care experience form does not create a doctor–patient relationship, treatment agreement, advisory relationship or duty of care. The forms are not for personal medical questions, diagnoses, appointments or emergencies. Submissions are not monitored continuously and there is no guaranteed response time.

Accuracy and currency

We write articles independently and check them against reliable public sources. Information may nevertheless be inaccurate, incomplete or outdated. Medical knowledge, local procedures, opening hours, phone numbers, insurance conditions and the availability of care and medicines may change. A publication or revision date does not guarantee that all information has remained unchanged since then. Always check important information with your own healthcare professional or the organisation concerned.

Medicines and treatments

Do not start, stop, replace or change a prescribed medicine, dose or treatment solely on the basis of this website. Always discuss changes, contraindications and possible side effects with your own GP, pharmacist or treating healthcare professional.

In an emergency

Bo Dòkter is not an emergency service. For a possible threat to life, call Ambulance 912. For urgent GP care outside office hours, call HAP 9252. Do not wait for information or a reply through this website if symptoms are severe or worsening quickly.

Care directory and provider details

The care directory is an informative address guide, not a ranking, quality mark, accreditation, referral or personal recommendation. A listing does not mean Bo Dòkter recommends the provider, that the provider is accepting patients or that treatment is covered. The directory may be incomplete and details may change. Always check availability, opening hours, waiting times, referrals, insurance coverage and costs directly with the provider or insurer.

Care experiences and public statistics

The anonymous positive, neutral or negative care experience feature is intended to make signals and anonymised trends visible. A negative experience is not a formal complaint, police report, liability claim, mediation request or medical record. Bo Dòkter does not automatically forward it to a provider or regulator or assess its substance. A report does not suspend any statutory, contractual or procedural deadline. Submit a formal complaint directly to the organisation or competent body concerned.

Public counts and percentages are based on experiences that have passed technical input and anti-abuse checks. These technical checks do not verify content: experiences have not been independently investigated and do not constitute an official quality assessment. A provider is named in the public overview only from 3 technically checked experiences; lower counts are included only in general totals and categories. The positive and negative Top 5 show only organisations with at least 10 technically checked experiences. Do not use these statistics as the sole basis for choosing care or drawing a legal conclusion.

Sources, independence and external services

A source citation, logo, trade name or external link does not mean the organisation has approved Bo Dòkter, works with it or is responsible for our content. Links to services such as Google Maps, social media, care organisations and SVB open third-party services. Those parties manage their own information, availability, terms and privacy policies. Bo Dòkter has no control over them.

Availability and security

We try to keep the website secure and available, but do not guarantee uninterrupted or error-free operation. Maintenance, internet outages, technical problems or third-party actions may temporarily make information or features unavailable. Do not use the website as your only communication channel for time-sensitive or important matters.

Submissions and intellectual property

Send only information you may lawfully share, and do not include patient data, confidential documents or other people's material without permission. Bo Dòkter's texts, design and original imagery may not be copied or commercially reused without permission, except where permitted by law. Third-party trademarks, logos and material remain the property of their respective rights holders.

Errors and corrections

Have you found an error, outdated information or an unclear passage? Give anonymous website feedback. We investigate reports and update information when needed. Do not use feedback for medical help or emergencies.

Use and liability

You use Bo Dòkter and its information at your own expense and responsibility. To the extent permitted by applicable law, Bo Dòkter is not liable for direct or indirect loss arising from use of, reliance on or temporary unavailability of the website, including loss caused by using general information instead of personal medical advice or by third-party information and services.

Nothing in this disclaimer limits liability that cannot be limited under mandatory law, for example where loss results from intentional misconduct or conscious recklessness to the extent provided by applicable law.

Applicable law and changes

The law of Curaçao applies to use of this website and this disclaimer, without prejudice to your mandatory statutory rights. We may amend this disclaimer when the website, our practices or the law changes. The date above identifies the applicable version.

Questions about this disclaimer

Do you have a general question about this disclaimer or how Bo Dòkter works? Use the contact page. Do not ask personal medical questions through this form.