Urgent help on Curaçao

Urgent help: who to call

Choose the number that matches the seriousness of the situation. For a life-threatening situation, call Ambulance 912 immediately. For urgent GP care outside office hours, call HAP 9252.

For a life-threatening situationCall Ambulance 912 Urgent care outside office hoursCall HAP 9252

Make the right choice

When do you call each number?

See which description fits best. Do not wait in an immediate life-threatening situation.

Immediate threat to life

Ambulance 912

Call immediately if someone may be in danger of losing their life, for example with:

unconsciousness or not responding normally;
not breathing, severe breathlessness or choking;
a serious accident or heavy bleeding;
sudden paralysis or severe difficulty speaking.

Call Ambulance 912

Urgent, but no immediate threat to life

HAP 9252

Call outside office hours when GP care cannot wait, for example when:

a symptom starts suddenly or worsens quickly;
you have severe pain or feel seriously ill;
a child, older person or vulnerable person deteriorates quickly;
you are unsure whether medical assessment can wait until the next working day.

Call HAP 9252

Important contacts

Other emergency and assistance contacts in Curaçao

Tap or click a contact to call, open WhatsApp or visit the website.

Police911Call Fire Department911Call Coast Guard913Call Curaçao Medical Center (CMC)745-0000Call Red Cross Curaçao461-4644Call Aqualectra phone0800-0135Call Aqualectra WhatsApp+5999 563-0135Open WhatsApp Meteorological Department Curaçaowww.meteo.cwOpen website

In three steps

How to decide what to do

1
Could there be a threat to life?
Call Ambulance 912 immediately. Do not drive yourself if doing so is unsafe.
2
Is it urgent and is your GP closed?
Call HAP 9252 for telephone assessment and advice.
3
Can the symptom safely wait?
Contact your own GP during office hours.

Not urgent?

Can the symptom wait until your own GP is open? Contact your own GP during office hours. HAP is for urgent symptoms that cannot wait until the next working day.

Open the care directory

This information helps you choose the right help but does not replace medical assessment. If you are unsure about a possible threat to life, call Ambulance 912.