Call Ambulance 912
For example, unconsciousness, abnormal breathing, a serious accident or heavy bleeding.
Call 912Practical care guide
Healthcare in Curaçao
From GPs to HAP, ambulance services, specialists, pharmacies and laboratories: see where to start and what to bring.
Where do you start?
Choose the situation that fits best
Call HAP 9252
For urgent GP care that cannot safely wait until your own GP is open again. Always call first.
Call 9252Call your own GP
For new symptoms, check-ups, chronic conditions, medicine questions and assessment of whether a referral is needed.
Find a GPSpecialist and hospital
Much specialist care requires an assessment or referral from a GP or another treating professional first. The exact route may vary by specialty and insurance. Before the appointment, ask which referral, documents and payment are required.
Pharmacy
The pharmacy supplies medicines and explains safe use, side effects and combinations. Bring the medicine packaging or an up-to-date medicine list if you have questions. Availability and out-of-hours schedules may change.
Laboratory and investigations
Blood tests, medical imaging and other diagnostic investigations often require a request or referral. Check the sample collection location, opening time, preparation and whether you need to fast beforehand.
Insurance and costs
Check what applies to you beforehand
Bring valid identification and your valid insurance or SVB card to an appointment. Coverage, personal payments and referral requirements may vary by provider and insurance. Check directly with your insurer and the healthcare provider.
Are you a visitor, privately insured or uninsured? Ask in advance which documents, payment methods and costs apply. Do not delay emergency medical care to gather administrative information first.
Read about the SVB cardBefore your appointment
Useful things to bring
- valid identification and an insurance or SVB card;
- a referral letter, request form or appointment confirmation if needed;
- an up-to-date list of medicines, doses and known allergies;
- relevant results or letters the healthcare professional does not already have;
- your main questions and when the symptoms began.
This guide provides general information. Care procedures, opening hours, coverage and availability may change. Always check important information directly with your healthcare provider or insurer.